SMS Terms and Conditions
Last Updated: 03/10/2026
These Terms & Conditions ("Terms") describe how Cockey, Brennan & Maloney, PC ("we," "our," "us") communicates with clients via SMS/text messaging as part of our customer service and support operations.
1. Program Description
By opting in to receive text messages from Cockey, Brennan & Maloney, PC, you agree that we may send you SMS messages related to:
- Appointment reminders
- Document notifications
- Billing or account updates
- General customer service communications
- Requests for additional information
- Other messages necessary to service your account
No marketing messages will be sent through this SMS program unless separately and explicitly consented to.
2. Opt-In Consent
You may opt in by:
- Providing your mobile number on onboarding or intake forms
- Sending a text message to our business text number
- Requesting SMS notifications verbally or in writing
- Replying "YES" when prompted via text
By opting in, you confirm you are the owner or authorized user of the mobile number provided and consent to receive customer-service-related text messages from us.
3. Opt-Out Instructions
You may opt out at any time by replying:
STOP
After opting out, you will receive one final confirmation message. No additional messages will be sent unless you opt in again.
4. Help Instructions
If you need assistance, text:
HELP
or contact us directly at: 410-546-1750 or [email protected]
5. Message Frequency
Message frequency varies based on your activity and service needs. You may receive multiple messages per month depending on your interactions with our team.
6. Message & Data Rates
Message and data rates may apply depending on your mobile carrier. We are not responsible for carrier fees.
7. Supported Carriers
Message delivery may depend on your mobile service provider and may not be available on all carriers. Carriers are not liable for delayed or undelivered messages.
8. Privacy
We value and protect your privacy. Any information collected through our SMS program will be handled in accordance with our Privacy Policy and applicable law.
We do not sell or share your mobile number with third parties for marketing purposes.
9. Eligibility
You must:
- Be at least 18 years old
- Provide a valid mobile number
- Be a current or prospective client of Cockey, Brennan & Maloney, PC
10. Changes to Terms
We may update or modify these Terms at any time. Updates will be posted on our website or provided by SMS when required.
11. Contact Information
For questions regarding these Terms or our SMS program, please contact:
Cockey, Brennan & Maloney, PC
313 Lemmon Hill Ln, Salisbury, MD 21801
410-546-1750
